Last Updated: 1 November 2026

This Refund and Cancellation Policy explains the terms under which customers may request cancellation, refunds or subscription termination for services purchased through CreativeMevin Pro (https://creativemevin.in).

1. About Our Business

CreativeMevin Pro is operated by Creative Mevin, a GST-registered sole proprietorship owned by Vinod Kumar.

• Business Name: Creative Mevin
• Website: https://creativemevin.in
• Email: creativemevin@gmail.com
• Phone: +91 95924 85467
• Address: 208C, Mauli Jagran Part 2, Chandigarh, 160102, India

2. Digital Products and Services

CreativeMevin Pro may offer digital tools, software features, subscriptions, online services, educational resources and other digital products. Since many of these services are delivered electronically, refund eligibility depends on the type of product or service purchased and whether it has been accessed, activated or used.

3. Refund Eligibility

A refund request may be considered in the following situations:

• You were charged more than once for the same purchase due to a verified payment error.
• Your payment was successful, but the purchased service was not activated or delivered, and we are unable to resolve the issue.
• A technical problem on our platform prevents you from accessing a paid service, and our support team cannot resolve it within a reasonable time.
• A refund is required under applicable consumer protection laws.

Each request will be reviewed individually. Approval is subject to verification and applicable law.

4. Non-Refundable Situations

Unless applicable law requires otherwise, refunds may not be available in situations such as:

• You change your mind after purchasing or activating a digital service.
• You have already used, consumed or substantially accessed the purchased digital product or service.
• You purchased a subscription but did not use it during the billing period.
• You fail to cancel a subscription before its renewal date.
• Your account is suspended or restricted due to a violation of our Terms and Conditions.
• The issue is caused by unsupported devices, third-party services or circumstances outside our reasonable control.

5. Subscription Cancellation

If you purchase a recurring subscription, you may request cancellation to prevent future renewals.

• Cancellation generally stops future recurring charges.
• Unless stated otherwise, cancellation does not automatically refund the current billing period.
• Your access may continue until the end of the paid billing period, depending on the subscription terms.
• If a cancellation option is available in your account dashboard, you may use it. Otherwise, contact our support team.

Please submit cancellation requests before the next scheduled renewal date to help avoid another billing cycle.

6. How to Request a Refund

To request a refund, contact our support team using the details below and provide:

• Your registered name and email address.
• Order ID or transaction reference number.
• Date and amount of payment.
• A clear explanation of the issue and reason for the refund request.
• Relevant screenshots or supporting documents, if available.

Email: creativemevin@gmail.com

Subject: Refund Request – CreativeMevin Pro

7. Refund Review and Processing

We aim to acknowledge refund requests within 2 business days and communicate the outcome after reviewing the relevant details.

If a refund is approved, it will generally be initiated to the original payment method. The time taken for the amount to appear in your account depends on the payment provider, bank or financial institution.

We cannot guarantee a fixed crediting date because processing times are controlled partly by third-party payment providers and banks.

8. Duplicate or Failed Transactions

If money has been deducted from your account but an order was not created, or if you were charged more than once for the same transaction, please contact us with the transaction details. We will verify the payment status and take appropriate corrective action.

9. Free Plans and Promotional Offers

Free plans, trial access, promotional benefits and complimentary services have no purchase price to refund. Special promotional purchases may have additional terms disclosed at the time of purchase, subject to applicable law.

10. Changes to This Policy

CreativeMevin Pro may update this policy when necessary to reflect changes in our services, business practices or legal requirements. The revised version will be published on this page with an updated date.

11. Contact and Customer Support

For refund, cancellation or payment-related assistance, contact us:

By purchasing or using our paid services, you acknowledge that you have read this Refund and Cancellation Policy, subject always to your rights under applicable law.