Shipping and Delivery Policy
Information about digital service activation and physical product delivery.
Last Updated: 1 November 2026
This Shipping and Delivery Policy explains how products and services purchased through CreativeMevin Pro (https://creativemevin.in) are delivered to customers.
1. About Our Business
CreativeMevin Pro is operated by Creative Mevin, a GST-registered sole proprietorship owned by Vinod Kumar.
- Business Name: Creative Mevin
- Website: https://creativemevin.in
- Email: creativemevin@gmail.com
- Phone: +91 95924 85467
- Address: 208C, Mauli Jagran Part 2, Chandigarh, 160102, India
2. Digital Products and Services
Most services offered through CreativeMevin Pro are digital. These may include online tools, software features, subscriptions, digital resources, educational materials and other online services.
Digital products and services do not require physical shipping. Depending on the service, delivery may take place through:
- Activation of the purchased service in your account.
- Access through your customer dashboard.
- Delivery of download links or digital files, where applicable.
- Confirmation or access instructions sent to your registered email address.
3. Digital Delivery Time
Where a service is automatically activated, access is generally provided after successful payment confirmation.
Some services may require manual verification, account setup or technical processing. In such cases, delivery may take longer. We will communicate relevant updates through the available contact channels.
If you have completed payment but cannot access your purchase, please contact our support team.
4. Physical Products
If physical products are offered for sale through our website in the future, the applicable product page or checkout page will provide relevant information about shipping charges, delivery areas, estimated delivery timelines and other conditions.
Physical orders, where available, will be shipped to the delivery address provided by the customer at checkout. Delivery timelines may vary depending on the destination, courier service, availability and other logistical conditions.
5. Shipping Charges
Digital products and services do not have physical shipping charges.
For physical products, any applicable shipping or handling charges will be displayed before the customer completes the order.
6. Order and Delivery Notifications
Customers may receive order confirmations, payment notifications, account activation details or delivery updates through email or other contact methods provided during purchase.
Please ensure that your registered email address and contact details are accurate and accessible.
7. Delivery Issues
If you experience any of the following issues, contact our support team:
- Payment completed but digital service not activated.
- Unable to access a purchased digital product.
- Download link not received or not working.
- Physical order delayed or not received, where physical shipping is offered.
- Incorrect delivery information or other order-related problems.
We will review the issue and make reasonable efforts to resolve it.
8. Customer Responsibilities
Customers are responsible for:
- Providing correct account, email and delivery details.
- Maintaining access to their registered email address.
- Keeping login credentials secure.
- Checking product or service requirements before making a purchase.
9. Third-Party Delivery Services
Where applicable, physical products may be delivered through independent courier or logistics partners. Delivery timelines and tracking information may depend on the relevant service provider.
Digital services may also depend on third-party infrastructure or service providers. We will make reasonable efforts to address delivery issues within our control.
10. Contact and Customer Support
For delivery, order or account activation assistance, contact us:
Creative Mevin – Customer Support
Email: creativemevin@gmail.com
Phone: +91 95924 85467
Address: 208C, Mauli Jagran Part 2, Chandigarh, 160102, India
Support Availability: 24 hours a day, 7 days a week.
11. Changes to This Policy
We may update this Shipping and Delivery Policy from time to time to reflect changes in our services, delivery methods or business practices. The latest version will be published on this page with an updated date.
By placing an order or purchasing a service through CreativeMevin Pro, you acknowledge that you have read this Shipping and Delivery Policy, subject to your rights under applicable law.